Q: What is the process to register at MastRummy?
A: Firstly, you need to create your account using the unique username, password, and a valid email address. Or, you can even log in with your favorite Social Networking sites like Facebook and Google+.
Q: Do I need any software download for playing rummy at MastRummy?
A: No, there is no requirement to download any kind of software. You just need a registered MastRummy account to play rummy here.
Q: How to change my profile information?
A: Login to your MastRummy account and click on “Account” tab. Here you will find “Edit” option to make changes in your profile.
Q: Why I am unable to access my MastRummy account?
A: If you are facing any issues while opening your account, then it could be a problem with forgotten password, username or registered email address. Once check your entire details correctly. If this is not your concern, then immediately mail us at support@MastRummy.com.
Q: If I forgot my username?
A: You could retrieve your username by sending an email to support@MastRummy.com from the email address which you provided during your sign up.
Q: If I forgot my Password?
A: Reset your password using Forgot Password link. You can either enter your username or registered email to get an email notification to recover your password.
Q: If I want to change my password?
A: It is very easy to change your existing password anytime. Firstly, you need to login to your MastRummy account. Now go to “Account” section from the navigation bar. Here you will find an option “Change Password” on left side. Enter your old and new password and click on update.
Q: Is it legal to play online rummy at MastRummy.com
A: Of course, it is legal to play rummy as India’s Supreme Court has approved that Rummy is a game of skill. The winning chances in rummy are completely depends on knowledge, training, concentration and intelligence. Therefore, it is very safe to play Rummy on MastRummy.com.
Q: What are rummy variants available at MastRummy.com
A: We offer Points Rummy, Deals Rummy, Leagues Rummy and Pool Rummy (101 and 201)
Q: How to earn real rummy chips?
A: After registration, every rummy player is initially offered with play chips which are used to practice the game. But you need purchase real chips for playing real cash games. Additionally, each rummy player gains more chips by winning the game or lose the chips if they lose the game. Hence the player can be able to earn the chips through rummy gaming.
Q: Is there any validity period for chips?
A: No, there is no such limit for your rummy chips. If you lose your chips, then you can add them at any time for free. As your play chips go down to 200, you can click reload icon on MastRummy to gain 1,000 play chips.
Q: Is there any age limit?
A: Yes, players who are below 18 years age are strictly prohibited to play rummy online games on MastRummy. If you try to enter wrong details of DOB, address while registering and if it comes to our notice, then you may be subjected to criminal prosecution.
Q: How to refer a friend?
A: It is worth having friends. At MastRummy, you can welcome your buddies using our “Invite-A-Rummy Player feature. You can earn Rs. X bonus per referral. Whether they are on Facebook or any other social networking sites, you can invite them by sending an invitation link.
Q: How many games could I play in a day/month?
A: No, there is no such limit. You can enjoy unlimited games without any limit.
Q: Why I am unable to connect to the server?
A: Once you try yourself by restarting your computer. If you are facing frequent disconnection issues, then you must check with your internet service provider. In case the problem persists, please write to us at support@MastRummy.com.
Q: What happens if I suddenly disconnected in the middle of the game?
A: In any case, if you are disconnected from the game then AutoPlay option will run in your absence. Then you can even resume the game if the game is not already over. But it is highly recommended to maintain hassle-free internet connectivity at your end before starting a game.
Q: If I am new to rummy, then how can I learn the game?
A: Rummy is popular online rummy card game worldwide. Go to “How to Play Rummy” tutorial of MastRummy that is prepared by experts in the rummy industry. Learn the gameplay and earn the real-time skills to face the world.
Q: What if the game has already started?
A: Wait for until next game starts. Otherwise, you can take another table.
Q: Can I communicate with other players while playing?
A: Yes, there is a chat option. You can use it to interact with another rummy player.
Q: Could I play many tables at a time?
A: You can play a maximum of 6 tables at a time. It is better to choose multi-table only if you are sure you could play all the tables at a time because it needs superior gaming skills.
Q: How I can buy real chips?
A: To buy real chips, you should firstly deposit cash to your MastRummy account. It is very simple:
Sign in to your registered MastRummy account and click on “Buy Chips” or go to “Cashier” section.
In the “Buy Chips” page, you need to enter the amount and also add bonus code, if available.
Now click on deposit button where a new merchant window will be open. Enter your mobile number and registered an email address.
Next is to choose your payment mode and click on “Pay Now”.
Confirm bank authorization, and finally, you will receive your transaction successful message.
Q: Why I am unable to access deposits page?
A: It is important to ensure whether you have a registered account with updated profile and verified the email address. Then only a player can make deposits. If it is not the issue you are facing, then email us at support@MastRummy.com.
Q: Can I play rummy games for practice?
A: Yes, MastRummy provides both fun rummy games and real rummy games. After registration, a rummy player is provided with play chips where they can use for having fun or practice for real cash games.
Q: Is this website is safe for making transactions?
A: MastRummy follows high-security standards in protecting players’ private account information and other sensitive data. Hence there is no need to worry about security issues as we take care of everything. Have an exciting gameplay at MastRummy.
Q: Any limitation for withdrawal amount?
A: Yes, of course, there is the certain limit for withdrawing your amount. It is part of responsible gaming measures. But you have an option to change the limit anytime by sending a request to us. All requests for withdrawal undergo validation.
Q: Any limitation for depositing amount?
A: Yes, of course, there is the certain limit for depositing your amount at MastRummy. It is part of responsible gaming measures. But you have an option to change the limit anytime by sending a request to us. All requests for deposits undergo for validation.
Q: Is there any option to check my gaming history?
A: Just login to your MastRummy account and click on Cashier, there you can find your ‘Game History’ section that contains all your gaming logs.
Q: If cards in the closed deck are completed?
A: If the closed deck is out of cards, then the rummy cards in open deck are automatically re-shuffled and kept in the closed deck. Please note that cards of players who dropped are not reshuffled.
Q: What is the procedure to activate my registered email ID?
A: To play real cash games on MastRummy, you should validate your email address that you provided during sign up process. MastRummy sends account activation email after sign up. Please check the email and click ‘Activate Now’ button.